This is Deepak of Bangalore . I minimal myself for quite some time from writing this post for you. But, when i failed to find one response and you may responsibility off Axis Lender, I’m able to not any longer waiting.
All this already been some time within the March this current year. We booked a flat in the an apartment for the Bangalore and you can is actually because of the contact from Mr. Amit Sharma ([protected]) out-of Analytical Expenditures (to own AXIS Bank) by the creator. Mr. Amit satisfied me personally and that i said your my personal salary, expenses and other debts facts, according to and this, he affirmed me that i feel the eligibility out of 23 lacs. As this matter is enough for me to go in the future, We continued having a comprehending that qualifications is already reviewed. Amit said this 1 from his associate will come to help you grab the data files and you may cheque to own running payment for it household financing. Then, I became approached by the Mr personal loans Minnesota. Murugesh ([protected]), which emerged and you may gathered my documents plus the cheque regarding Rs. 5618 to the processing percentage. I didn’t be afraid when you look at the supplying the cheque given that Mr. Amit got already verified me regarding my qualifications. Mr. Murugesh got most of these and went back. The fresh verification techniques already been and that i waited for very long day convinced that things are happening really. In this a few days, We spotted one to my personal family savings is actually debited to the cheque that we agreed to AXIS Bank to possess Rs. 5618. This provided me with even more believe you to everything is happening better.
If i did not have the fresh qualification, I’m not a fool in order to proceed with the financing techniques and you will spend my Rs
It was a shock. There clearly was no reason stated throughout the page. We titled AXIS Bank’s place of work and you can spoke so you’re able to Ms. Renu ([protected], landline [protected]. She mentioned that the new page try delivered by mistake and they are nevertheless doing the borrowed funds procedure. Later on, she entitled myself up and back at my surprise; she said that my personal eligibility isnt indeed there to your mortgage. I was astonished. That it remark originated in AXIS Bank regardless if Mr. Amit had already informed me that i got qualifications away from 23 lacs, pursuing the address and other confirmation processes had been complete, pursuing the handling commission number is actually taken from my membership and you will once looking forward to a long time. I contended that have Renu about how precisely you certainly will upcoming Mr. Amit give which i had the qualification. 5618. She once more explained one to she will run their own movie director and you can come back to me personally. She titled once more a few days however,, them to declare that absolutely nothing would-be done and my personal qualification is not around therefore the loan cannot be approved. I’d enraged and you can expected their own to go back back my personal operating payment number. She said the policy isnt truth be told there to go back the total amount. I know out of HDFC and you can ICICI Financial that when they don’t approve the loan, most of the data along with the matter was came back back once again to the customer. But right here, neither did I have straight back my documents right until go out, none the quantity.
Whenever i watched you’ll find nothing producing efficiency, I asked Renu to give her manager’s matter. She offered the number (sorry, I don’t consider his identity) and when I titled, he had been riding and you can said that however know me as right back. We waited for all days having their telephone call. You to okay go out, you to definitely Ms. Indu (I do believe this is the name) called me personally and you can asserted that their particular manager wished to know as to why I experienced called him a short while right back. We told me their own whole tale but, she read and you may explained a similar thing new handling fee can’t be returned. Whenever i asked their once again, she mentioned that she will talk to their manager and call me straight back. So it never took place. To check out up, as i called and you will communicate with their, she said their unique manager is beyond channel and you will she cannot learn when he could be back. Today, just after more than each week, I am nevertheless awaiting the brand new manager’s telephone call.
Sir, as you pick, this will be a terrible feel. I was told you to definitely a screen has evaluated AXIS Financial as an informed bank. I’m not sure how. At the very least, I would personally never ever claim that. You can observe they own provided incorrect information on new eligibility, compiled the new data, removed the fresh running percentage then reverted back proclaiming that qualifications is a problem. Right up until time, they have not returned new data files or perhaps the number. Eligibility ‘s the the initial thing you to definitely a customer takes care prior to providing any processing commission. However,, AXIS Bank enjoys duped inside admiration and has now produced particular money using this. I don’t know exactly how many some one could have knowledgeable that it having AXIS Lender. This turns out a providers for them. I do not think he’s got any business Integrity. How can they give incorrect pointers towards customers and come up with currency?
Quickly, someday I got a letter at my street address stating that AXIS Lender can’t supply the mortgage for me
Sir, I would hence request you to delight consider this matter urgently and help protect the fresh customers’ legal rights. You let will certainly ensure that AXIS Bank cannot recite particularly circumstances down-the-line that have other customer.